▶ NOT WORKING/GRINDING: If you press the button and you hear the grinder clicking, the numbers on the screen are running, but the coffee is not coming out, try to make it coarser while grinding. Sometimes, if the burrs are too close, the coffee doesn’t have space to come out. You can also try opening the grinder and cleaning it as some coffee might be stuck inside.
If that worked, but after a while the grinder stops working again, contact maintenance as it might be an issue with the power board, the backplate or the motor.
If when inserting the portafilter the numbers on the screen are not running and coffee is not coming out, contact maintenance straight away.
▶ SWITCH BUTTON STUCK INSIDE: If the micro switch button is stuck inside, contact maintenance specifying this problem.
▶ INCONSISTENT: If your dose is very inconsistent, open the grinder and clean it. Make sure it’s being cleaned regularly [see page 17].
Check the dose and the extraction time of a few shots in a row. If it’s very inconsistent and the grinding process is very slow, check with the Coffee Team/Maintenance when the last time the burrs were changed was.
If the dose is very inconsistent and the way the coffee comes out seems not right (e.g. there’s coffee everywhere, comes out very lumpy, etc.) the clump crusher might need to be replaced. You can get them from Jaguar on Fourth and are pretty simple to replace. You can find a Hot To Card on the next page. If you don’t feel confident doing it or you have tried but you can’t replace it, contact the Coffee Team.
▶ SCREWS LOST/DAMAGED: Both types of screws can be found and purchased from Jaguar on Fourth.